Privacy policy.
Last updated: May 2026
1. Information we collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Payment metadata (transaction ID, billing region) — your card details are handled and stored by Stripe, never by us
- Communication data (support tickets, emails)
- Installation details (server credentials, provided temporarily)
2. Information collected automatically
When you use our Service, we automatically collect:
- Log data (IP address, browser, pages visited)
- Device information (hardware model, operating system)
- Cookies and similar tracking technologies
3. How we use your information
We use collected information to:
- Process purchases and deliver products
- Provide customer support
- Send transactional emails (order confirmations, etc.)
- Improve our services
- Detect and prevent fraud
- Comply with legal obligations
4. Information sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations (e.g. Stripe for payments, Postalynk for transactional email)
- Law enforcement when required by law
- Third parties with your explicit consent
5. Data security
We implement appropriate security measures to protect your information. However, no transmission over the internet is 100% secure.
- Passwords are hashed with bcrypt
- Server credentials provided for installation are deleted on completion
- All traffic is HTTPS via Let's Encrypt
- Card data is handled exclusively by Stripe (PCI-DSS Level 1)
6. Cookies
We use cookies for session management, preferences, and analytics. You can control cookies via your browser settings.
7. Your rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to certain processing
- Export your data
8. Data retention
We retain information for as long as your account is active or as needed to provide our services. Some information may be retained for legal compliance.
9. Children's privacy
Our Service is not directed to children under 18. We do not knowingly collect information from children.
10. International transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
11. Changes to this policy
We may update this policy periodically. We will notify you of significant changes via email or through the Service.
12. Contact
For privacy questions, email [email protected].